Yesterday was tour day for my office. Since my office is centrally located for our area we have agents who specialize in all areas of Anne Arundel and Prince George counties. Our Office Tour Director breaks the areas served into sections and each week we tour our agents new listings in those particular areas. Every now and again an agent from another office will ask if we will tour they're listing as well. 9 times out of 10 we do. The only time we do not is if it is way out of the actual tour range or we already have too many of our own. Yesterday was one of those days we did just that and toured a lovely home listed by another broker.
While there I asked the agent....so now that we have beautifully accomodated your request to tour your listing are you going to go to bat for us when we would like one of our listing toured by your office? The answer was not what I was expecting.
Err well, our office does not like touring other brokers listings, we have enough of our own that we do not need to add others listings, besides our agents are finicky and the Tour Director has enough problems just keeping them happy much less someone else.
I have found this same mentality in certain corners of our marketing area in regards to attending Broker Open Houses, Luncheons or other venues geared towards the agents and not the Buyers.
So.....What does cooperating Broker/Agent really mean?
Article 3 of the National Association of Realtors Code Of Ethics states
REALTORS® shall cooperate with other brokers except when cooperation is not in the client's best interest. The obligation to cooperate does not include the obligation to share commissions, fees, or to otherwise compensate another broker. (Amended 1/95)
The above statement does not say except when NOT in the agents best interest. Is touring anothers listing or going to a Broker Open House NOT in a clients (buyer or seller) best interest? Whether it is a current or future client I would think cooperating and attending such events would only mean one thing....you are more prepared for your client than most.
Standard of Practice 3-10
The duty to cooperate established in Article 3 relates to the obligation to share information on listed property, and to make property available to other brokers for showing to prospective purchasers/tenants when it is in the best interests of sellers/landlords. (Adopted 1/11)
Is getting as many agents as possible to view a listing in the best interest of a seller/landlord??? Need I say more? How about a Buyer client?? Are we not serving them better as well?
As for for me, yes I am busy.... busier than some but maybe not as busy as others. But I always take time to visit as many listings as I can and when one is given to me on a silver platter well then I will certainly show up.
As for being a cooperating broker/agent I work hard at building as many broker/agent relationships as I can. After all.... you never know who will have that buyer for my next listing (my clients best interest) or the listing for my next buyer (my clients best interest again).
Besides....I am always working towards making as smooth a transaction as possible.
So....What DOES cooperating Broker/Agent really mean.... to you???
About the Author Martha Brown- As a third generation Annapolitan I love to write about my experiences in and out of the real estate market. Licensed since 1992 all with Long & Foster I am a Certified Residential Specialist (CRS) and a Seller Representation Specialist (SRS) whose passion is homes in the Annapolis MD area and surrounding communities. My goal is to help my clients understand the real estate market and to then make sound real estate decisions.
Martha can be reached at 410-260-2800 ofc or
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